About Your Delivery
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When can I expect the delivery of my item?
To check the estimated delivery date, open your shopping basket. Below each item's name, you will find the statement: "Free Carbon Neutral Express Delivery Estimated between: Date X and Date Y."
In the rare event that we are unable to deliver by the indicated date, you will receive a separate email with further instructions.
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Our Delivery Services and Tracking Information
We utilize different delivery services based on the destination country. In the UK, our preferred choices are Evri and Royal Mail. Once your order has been handed over to them, you will promptly receive a tracking code for easy monitoring of your package.
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Shipping Protection
To offer you a seamless and secure shopping experience, we're now providing an option to add affordable Shipping Protection at checkout through Ship-Safely. For a minimal added cost, you can insure your package against, lose, damage or theft.
